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Hainan Airlines Toronto Office in Canada provides airline assistance to passengers with a range of important airline services during the planning of a journey. Assistance is available for flight reservations, ticket fares, itineraries, itinerary changes and updates, fare rates and prices and schedule information. Assistance may be available with baggage allowance, excess baggage, check-in and seat selection conditions, if applicable to the booking. Assistance with eligible flight cancellations, changes, refunds and rebooking can also be available to customers who want to make adjustments to their itinerary. Customers requiring wheelchair assistance, special meal requirements and other special travel arrangements can also have their request directed before travel. Baggage and belongings enquiries, delayed and damaged baggage claims and arriving at the destination on time can also be obtained. Current flight status information, travel requirements and booking conditions should be checked with the airline prior to travel.